D-Link support rocks.

After a marathon 3 hour session with D-link support, I'm back ( on blogger and few other sites ). Weird as is, my access was blocked to few of the websites, I regularly visit ( blogger.com, address.yahoo.com, ndtv.com ).

The block was so selective and without a trace. Logs were clear on the router. The problem was later isolated to be at the router as I was able to access them all, when I hard-wired my cable-modem connection to my PC, directly.

Equally baffling was the 'reset' option in my D-Link router( DI-624 ), which doesn't really reset the settings unless done in a particular way( read ahead ).

Phone calls to D-Link support initially were of no use as some of the technicians tried their best even to the extent of blaming my ISP to not being able to give me the optimum MTU( Maximum Transmission Unit ) setting. My ISP was actually clueless of what was going on and just blamed it on the router.

Having tried all options, I made one more phone-call and after about 1/2 hour the technician pretty much gave up but decided to transfer me to some black hole. Not knowing to whom I was waiting for, a technician called Chistopher took over and was absolutely systematic and clear.

I was able to follow where he was going, thro' out and it was all right of his finger-tips. I then realize the odd reset procedure.

"Hold the reset button for 15seconds, after 15, remove the power-chord of the router, wait for 15 more seconds, plug back on, wait for 15 seconds, release the reset button, wait for 15 seconds, power off again and wait for 15 seconds and set up the rest" (!!!!!!!!!!!!!!)

After all this, everything resumed like magic. This being not the first time experience with D-Link support, really amazes, while I'm still puzzled as what could've caused that selective blockade.